Your responsibilities: Ensure smooth warehouse operations during assigned shifts Lead, coach, and develop the logistics team Coordinate communication between inbound, outbound, and production departments Maintain quality and safety compliance Plan staff schedules and manage vacation requests Your profile: Initial leadership experience in logistics or warehouse management Experience in a fast-paced warehouse or production setting Willingness to work rotating shifts German or English required (Russian is a plus) Strong organizational skills and hands-on mindset We look forward to receiving your application and will put you in direct contact with your new employer.
Your responsibilities: Ensure smooth warehouse operations during assigned shifts Lead, coach, and develop the logistics team Coordinate communication between inbound, outbound, and production departments Maintain quality and safety compliance Plan staff schedules and manage vacation requests Your profile: Initial leadership experience in logistics or warehouse management Experience in a fast-paced warehouse or production setting Willingness to work rotating shifts German or English required (Russian is a plus) Strong organizational skills and hands-on mindset We look forward to receiving your application and will put you in direct contact with your new employer.
Your responsibilities: Ensure smooth warehouse operations during assigned shifts Lead, coach, and develop the logistics team Coordinate communication between inbound, outbound, and production departments Maintain quality and safety compliance Plan staff schedules and manage vacation requests Your profile: Initial leadership experience in logistics or warehouse management Experience in a fast-paced warehouse or production setting Willingness to work rotating shifts German or English required (Russian is a plus) Strong organizational skills and hands-on mindset We look forward to receiving your application and will put you in direct contact with your new employer.
Your responsibilities: Ensure smooth warehouse operations during assigned shifts Lead, coach, and develop the logistics team Coordinate communication between inbound, outbound, and production departments Maintain quality and safety compliance Plan staff schedules and manage vacation requests Your profile: Initial leadership experience in logistics or warehouse management Experience in a fast-paced warehouse or production setting Willingness to work rotating shifts German or English required (Russian is a plus) Strong organizational skills and hands-on mindset We look forward to receiving your application and will put you in direct contact with your new employer.
Your responsibilities: Ensure smooth warehouse operations during assigned shifts Lead, coach, and develop the logistics team Coordinate communication between inbound, outbound, and production departments Maintain quality and safety compliance Plan staff schedules and manage vacation requests Your profile: Initial leadership experience in logistics or warehouse management Experience in a fast-paced warehouse or production setting Willingness to work rotating shifts German or English required (Russian is a plus) Strong organizational skills and hands-on mindset We look forward to receiving your application and will put you in direct contact with your new employer.
Your responsibilities: Ensure smooth warehouse operations during assigned shifts Lead, coach, and develop the logistics team Coordinate communication between inbound, outbound, and production departments Maintain quality and safety compliance Plan staff schedules and manage vacation requests Your profile: Initial leadership experience in logistics or warehouse management Experience in a fast-paced warehouse or production setting Willingness to work rotating shifts German or English required (Russian is a plus) Strong organizational skills and hands-on mindset We look forward to receiving your application and will put you in direct contact with your new employer.
Your responsibilities: Ensure smooth warehouse operations during assigned shifts Lead, coach, and develop the logistics team Coordinate communication between inbound, outbound, and production departments Maintain quality and safety compliance Plan staff schedules and manage vacation requests Your profile: Initial leadership experience in logistics or warehouse management Experience in a fast-paced warehouse or production setting Willingness to work rotating shifts German or English required (Russian is a plus) Strong organizational skills and hands-on mindset We look forward to receiving your application and will put you in direct contact with your new employer.
Your responsibilities: Ensure smooth warehouse operations during assigned shifts Lead, coach, and develop the logistics team Coordinate communication between inbound, outbound, and production departments Maintain quality and safety compliance Plan staff schedules and manage vacation requests Your profile: Initial leadership experience in logistics or warehouse management Experience in a fast-paced warehouse or production setting Willingness to work rotating shifts German or English required (Russian is a plus) Strong organizational skills and hands-on mindset
Proactively contact and communicate with (potential) customers and prospects via phone, email and web forms to identify sales opportunities and manage inbound requests.Understand and evaluate customer needs to provide appropriate solutions.Deliver compelling sales pitches and product presentations to prospective customers.Close sales opportunities by effectively overcoming objections and persuading customers to make purchasing decisions.Sell effectively the core DKV Mobility services and products.Proactively intercept the potential interest of the customer for other DKV Mobility services and products, acquiring the customer.Generating new customers and expand the customer base.Manage the entire sales pipeline efficiently.Cover the entire sales cycle from the lead received to closing.Ensure accurate sending and collection of order forms and SEPA direct debit mandates.Requesting and collecting securities when necessary.Use and maintenance of the CRM system What makes you stand out Experience in telephone sales in industries such as banking, insurance, and financial services.Developed communication skills and high customer orientation.A passion for telephone sales, independence and diligence.Ability to work in a team, initiative and commitment.Support for MS Office (Excel, Word, PowerPoint).Knowledge of the SAP system is welcome.Good knowledge of English.
Your task will be: Develop trust relationships with a portfolio of major clientsAcquire a thorough understanding of key customer needs and requirementsExpand the relationships with existing customers by continuously proposing solutions that meet their objectivesEnsure the correct products and services are delivered to customers in a timely mannerResolve any issues and problems faced by customers and deal with complaints to maintain trustPlay an integral part in generating new sales that will turn into long-lasting relationshipsPrepare regular reports of progress and forecasts to internal and external stakeholders using key account metricsSupports Back office and Call forwarding functions by liaising with client as necessary in respect to accepting orders (from customer or overseas office)Proactively informs customer on shipment status, exceptions, and provides intermediate updates on incident solutionSupports Customer Implementation by following up on spot quotations and contract closure as may be requiredPerforms up- and cross-selling (inbound calls) for existing customers and passes on leads to salesTakes and handles customer inquiries e.g. Track and TraceReviews reports (generated by the Performance Reporting & Exception specialist) and sends them to the customerTakes and registers all customer complaintsEnsures the cycle of job from Rate quote to delivery and billing is within Customer expectationDrives solution of customer complaints by solving it directly or assigning tasks to other functionTakes and processes customer feedback and asks for CS related feedback (e.g. follow-up on complaint handling)Collaborates closely with Operations and other departments for smooth handling of shipments and continuous updates Your profile should look like: Minimum 3 to 5 years Experience in related fieldGood communicative, analytical and administrative skillsGood organizational skills to manage different Customer requirements and deadlinesGood knowledge of forwarding business (Logistics) , DHL Global Forwrading products (AFR/OFR) and business systemsGood knowledge of Customer Service processes and systemsAbility to identify and meet customer needs in a pleasant and friendly mannerExcellent communication and interpersonal skillsCommercial attitude and Ability to prioritize tasks We offer: International and strong brand support with clear processesFlexible working hours with possibility of occasionally working from home upon agreementPossible further career development with global internal training planCompetitive salary If this is something you would like to do, don’t hesitate and start your application.